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These business communication courses can help grow in-demand skills for a changing workplace in 2024

These business communication courses can help grow in-demand skills for a changing workplace in 2024


If you ask almost any professional about the most important hard skills, communication is almost always top of the list. 

The ability to discuss strategy, goals, and solutions with others is paramount to any business; communication can truly be the make or break for companies small and large. Millions of dollars can be lost each year because of inadequate communication.

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For these reasons, communication skills remain highly desired. Digital communication skills are the second most in-demand technical skill and communication more broadly—including written, oral, and presentation—remains among the top soft skills sought after by companies, according to Wiley’s Closing the Skills Gap 2023 report.

And with the workplace looking a lot different than it did just five years ago—with more remote work and AI integration, for example—the best ways to communicate are also changing.

“Skills today can generally get outmoded in about three to five years and so that means that we need to upskill really often,” says Angie Kamath, dean of the NYU School of Professional Studies.

Changing communication dynamics

One way to get ahead of the curve is to explore business communication courses. While they previously focused more on writing professional emails, completing research reports, creating effective presentations, today, the area has shifted to focus more deeply on data analytics, customer communication, social impact, and social media, Kamath notes.

Social media in particular has created new…

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