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AvePoint’s Inaugural AI and Information Management Report Reveals Organizations with Mature IM Strategies are 1.5x More Likely to Realize AI Benefits

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Findings suggest a comprehensive IM strategy may also help overcome top challenges organizations faced during AI implementation, including unintended data exposure and data quality issues

JERSEY CITY, N.J., April 03, 2024 (GLOBE NEWSWIRE) — AvePoint (Nasdaq: AVPT), the most advanced platform to optimize SaaS operations and secure collaboration, today announced the results of its inaugural AI and Information Management Report in collaboration with the Association for Intelligent Information Management (AIIM) and the Centre for Information Policy Leadership (CIPL). AvePoint surveyed over 750 digital workplace leaders across the world and industries and found that nearly every organization experiences challenges when implementing artificial intelligence (AI), with the top challenge being issues with data quality. However, organizations with more mature information management (IM) strategies are 1.5x more likely to realize benefits from AI than those with less mature strategies.

According to the survey, fewer than half of organizations are confident they can use AI safely today. Further,

  • Before implementing AI, 71% of organizations were concerned about data privacy and security, while 61% were concerned about quality and categorization of internal data.
  • Fewer than half have an AI Acceptable Use Policy, despite widespread use of publicly available generative AI tools (65% of organizations use ChatGPT and 40% use Google (NASDAQ:) Gemini today).
  • When implementing AI, 45% of organizations encountered unintended data exposure, meaning one of their biggest concerns became reality.

“Unsurprisingly, data privacy and security were among the top concerns for organizations before implementing AI, said Dana Simberkoff, Chief Risk, Privacy and Information Security Officer, AvePoint. The reality is that not enough organizations have the proper policies in place today, which exposes them to risks that could be mitigated, if they better protect and govern their data and educate their employees on the safe usage of this technology.

The survey exposed contradictions in organizations’ perception of readiness for AI compared to their reality. Many companies experience gaps in data readiness and information management that have already or will pose significant obstacles to safe and successful AI implementation.

  • 88% of organizations report they have an IM strategy in place, but 44% lack basic measures such as archiving and retention policies and lifecycle management…

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