ServiceNow Adds Powerful New Solutions to the Now Platform to Transform the Employee Experience and Simplify Work Across the Enterprise

New Digital End-User Experience, plus enhancements to Contracts Management Pro, Security Operations, and Field Service Management, streamline processes and drive collaboration

New ServiceNow (NYSE:) Project RaptorDB database offering provides businesses with the speed and flexibility needed to thrive in the modern AI-driven landscape

LAS VEGAS–(BUSINESS WIRE)–Knowledge 2024 ” Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, announced the addition of powerful new automation solutions to the Now Platform to transform the employee experience and simplify work across the enterprise. The Digital End-User Experience solution helps improve employee productivity and satisfaction while reducing costs. Enhancements to Contracts Management Pro, Security Operations, and Field Service Management streamline processes and drive collaboration. New ServiceNow Project RaptorDB, a Postgres-based database, provides businesses with the speed and flexibility needed to thrive in the modern AI-driven landscape.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240508862498/en/

Employees’ day-to-day work experiences affect their job satisfaction, the quality of customer care they deliver, and ultimately business outcomes. According to Gartner (NYSE:) ®, when employees have a positive EX (employee experience), they are 54% more likely to report high intent to stay with their employer, 63% more likely to report high discretionary effort, and 55% more likely to be high performers1. ServiceNow’s innovations streamline the way employees work by simplifying processes across the enterprise, driving stronger engagement and collaboration, to transform every corner of the business with a single, trusted AI and data platform.

Experience is everything in the fast-paced digital workplaces of today. Inefficient tools and processes lead to bottlenecks and disengagement that businesses can’t afford, said CJ Desai, president and chief operating officer at ServiceNow. ServiceNow continues to focus on delivering new integrated, intelligent solutions that help our customers create better employee experiences and drive business growth, all on one platform.

Arming teams with insights needed to predict productivity roadblocks and create seamless user…